Text Messages and Calls Impersonating Kish

August 29, 2022

There has been an increase in fraudulent text messages and phone calls pretending to be “Kish Bank” or the “Fraud Dept.” in an attempt to gain customers’ Digital Banking info.

REMEMBER:  Kish will NEVER ask you for your Digital Banking password or answers to your security questions. These are the keys to accessing your money, and should never be shared with anyone!

What To Look For:

In the events we have been made aware of, the targeted customers have received a text message from “Kish Bank Fraud Alert” saying that a charge of $X.XX at [merchant name] has been declined, and the receiver is asked to reply YES or NO if they authorized it. The customer then received a call from a seemingly genuine Kish phone number (or another “local” number), and upon answering, a representative who claimed to be from the “Fraud Department” began to coach them to provide their Digital Banking user ID and security question answer.

What To Do:

• DO NOT provide any of your information to anyone who contacts you. If something seems unusual, hang up and report the incident to Kish by calling our Client Solutions Center at 1-800-981-5474, or using another known Kish Bank phone number.
• Learn more about how to protect yourself from fraud.